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Support Article

Currency filed getting wiped off in ipad/iphone on submit

SA-24032

Summary



The user has a screen with 2 currency fields which become blank when the submit button is clicked in an iOS browser.


Error Messages



Not Applicable
 

Steps to Reproduce



 1. Configure a section having a currency field and a button with submit functionality.
 2. Open the screen  put some data and without focus out submit the form in ipad/iphone.

Root Cause



The formatting for the currency field happens onchange event. Onchange events are not triggered in IOS browsers.

Resolution



Instead of onchange event, some other event has to be configured for the formatting of currency fields. This issue is scheduled to be resolved in update release 7.2.2

 

Suggest Edit

Published June 17, 2016 - Updated October 8, 2020

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