Support Article

Custom agent throwing an invalid Reference exception

SA-28876

Summary



Custom agent is not working and throwing an invalid Reference exception.


Error Messages



Exception at 20160923T230000.099 GMT: com.pega.pegarules.pub.clipboard.InvalidReferenceException: The reference ClipboardPage is not valid.


Steps to Reproduce



Restart Agent.

Root Cause



A step page was defined as "Primary" in the activity configured through Agent.
 

Resolution



Replacing the "Primary" with appropriate step page resolved the issue.

 

Published October 6, 2016 - Updated October 13, 2016

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