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Support Article

Custom fonts do not display in the generated PDF

SA-95120

Summary



Custom fonts do not display in the generated PDF.


Error Messages



Not Applicable.


Steps to Reproduce

  1. Log in to the application
  2. Create a paragraph and use the custom font in the inline style
  3. Convert a paragraph to a PDF using the HTMLtoPDF activity


Root Cause



An issue in the custom application code or rules.


Resolution



Here's the explanation for the reported behavior:

This font works fine different when it is set at the section-level and displays correctly in the browser. However, it works differently in case of a PDF.

This behavior is because, in the browser the missing elements of the font are inherited from the browser-level, whereas in PDF, the fonts render based on the content which is generated from the server.
 

 

Published January 14, 2020 - Updated December 2, 2021

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