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Support Article

Custom messages do not display when tabbed out of the field



Custom messages set on the screen for a particular property, display on tabbing out of the property despite entering the correct value. A Validate rule is used to check and set the error message on the screen which validates for an embedded property.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create a section and include a text property.
  2. Include Visibility and Required conditions.
  3. Configure a When rule for the Required condition.
  4. Configure a data transform and Edit Validate rule on refresh section action on onChange action

Root Cause

This issue was determined to be a product enhancement request.
This is a missed use case to handle with client side errors and the server adds the error. However, at the client end, on the Required validation is present which checks if value the is provided. Since the input has a value, the error is removed.


An enhancement request, FDBK-61535, is created for consideration by Pega Product Management.

Perform either of the following local-changes:
  • Include the below code in the UserWorkForm.:

    display:block !important;

  • Ensure that both the client and server validations are in sync and do not perform different validations.

Published August 15, 2019 - Updated December 2, 2021

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