Support Article
CustomerID cannot be mapped to different column name
SA-20778
Summary
In Pega Marketing 7.13 on Pega 7.2, if the CustomerID property of the customer class is mapped to a column other than CUSTOMERID - then users are unable to save/check in a Segment.
In Pega Marketing 7.13 on Pega 7.1.9, this works fine.
Error Messages
Error occured during Segment population: Failed to create the Report Definition for this Segment.
Steps to Reproduce
- Install Pega 7.2.
- Install Pega Marketing 7.13.
- Map CustomerID key to a column other than CUSTOMERID.
- Create a segment and attempt to save it.
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Apply HFix-26452.
Published March 12, 2016 - Updated December 2, 2021
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