Support Article
Customize Summary Criteria doesn't get displayed under Reporting
SA-10559
Summary
“Customize summary criteria” does not get displayed for user, when any of the reports is opened under 'Monitor Activity'.
Error Messages
Not Applicable
Steps to Reproduce
1.) Open any non-Internet Explorer browser.
2.) Open any list view report.
3.) Have the "Customize View" button" checkbox checked from Organize tab.
4.) Save and Run the list.
Root Cause
This is expected behavior. ListViews and SummaryViews uses Active X objects (specific to Microsoft) and IE specific JS and other HTML.
Pega has that plugin only for Internet Explorer, so the same cannot be supported for other browsers. Refer below link for more details:
http://www.ehow.com/list_6702546_browsers-support-activex.html
Resolution
This is an expected behavior, Summary View & List View do not work completely non-Internet Explorer browsers.
These reports are deprecated and will not be enhanced to work in non Internet Explorer browsers in future releases.
The alternate approach is to convert them to Report Definition in Pega 7.
Published September 1, 2016 - Updated October 8, 2020
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