Support Article
Customizing directed web access errors
SA-25541
Summary
Open two directed web access links in separate browser windows and an error is shown.
Error Messages
Error Message : This request for information cannot be processed (another request is currently being processed).
Steps to Reproduce
- Open an external assignment URL generated by directed web access.
- Without closing the first assignment open another external assignment.
- Observe the error.
Root Cause
This issue was determined to be a product enhancement request.
Resolution
Here’s the explanation for the reported behavior.
Due to security and authentication, this is currently not supported, however customization of the error messages is available.
Field value rules can be customized if changes to the error messages are desired
@baseclass pyMessageLabel DenyExternalTitle
@baseclass pyMessageLabel DenyExternalHeader
@baseclass pyMessageLabel RequestSatisfiedOrExpired
@baseclass pyMessageLabel DenyExternalReplayTitle
@baseclass pyMessageLabel DenyExternalReplayHeader
@baseclass pyMessageLabel AnotherRequestBeingProcessed
@baseclass pyMessageLabel DenyExternalStateTitle
@baseclass pyMessageLabel DenyExternalStateHeader
@baseclass pyMessageLabel SessionStateInvalid
Published July 28, 2016 - Updated October 8, 2020
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