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Support Article

Cyrillic script does not display in PDF on using OOTB HtmlToPdf



The Cyrillic script does not display in the PDF when using the out-of-the-box HtmlToPdf activity. The text contains Chinese and Japanese characters.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Create a HTML file with Chinese characters
  2. Convert it to PDF or an Image file

Root Cause

The font directory does not have all the supported .ttf files related to few languages


Perform the below local-change:

Deploy the .ttf files of respective languages in the fonts directory.

Published February 5, 2018 - Updated October 8, 2020

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