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Support Article

DAOS Instance for Workgroup not created, Save failed

SA-14390

Summary



With Smart Investigate for Payments 7.11 and PRPC 7.1.7, the creation of a Data Admin Operator Security Instance for Workgroup fails. Users followed the approach defined in the Smart Investigate for Payments 7.11 Implementation Guide while creating the security instance for Workgroup. It is throwing the error, asking for operator ID instance.


Error Messages



This record has2 Errorsin2 placesSave failed: Database-Instance-NotFound pxObjClass = "Data-Admin-Operator-ID", pyUserIdentifier = "your_user_identifier"

Steps to Reproduce



Create a  Data Admin Operator Security Instance (DAOS) for Workgroup.

Root Cause



A defect in Pegasystems’ code or rules

Resolution



Apply HFix-23787.
 
Suggest Edit

Published September 29, 2015 - Updated December 2, 2021

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