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Support Article

Dashboard - Show Data Functionality not Working as Expecetd

SA-2345

Summary



When we are clicking on the show data of the Dashboard then at that time we got a link "Customize Criteria" as we have checked the same in our Summary view definition.when user is customizing the data they are getting the result properly but when they are clicking the data to see the list view they are getting all the data which is not correct.

Error Messages



No Error Message... as it is displaying all the data which is not expected.


Steps to Reproduce



Go to the Dash board - > Show Data - > Customise criteria -> select the record and at that time they are showing all the data which is incorrect behaviour of the system.


Root Cause



The root cause of this problem is a defect in Pegasystems’ code/rules.
com/pega/pegarules/jsptags/SummaryViewBodyTag.java


Resolution



This issue is resolved by hotfix item Hfix-8405.
Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

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