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Support Article

The data does not display correctly when printing the screen

SA-56093

Summary



The data does not display correctly when printing the screen.
 



Error Messages

Not Applicable.


Steps to Reproduce

  1. Open Print Section with print preview
  2. Set the print preview to have a horizontal scroll to display the total content
  3. Use out-of-the-box print functionality to print the sections
  4. Run the flow


Root Cause



This is as per Pega product design.


Resolution



Here’s the explanation for the reported behavior: 

The print functionality is browser dependent and according to the paper size chosen.

The browser print for A4 size is 8.3 X 11.7, that is, around 798 X 1123 pixels.



 
Suggest Edit

Published July 23, 2018 - Updated October 8, 2020

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