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Support Article

Data import displays incorrect count of uploaded records



Importing data displays incorrect count for the uploaded records.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Export the data
  2. Modify a row
  3. Import the data

Root Cause

Delegated data type export and import of the data displays incorrect count for deleted, added and modified for a specific data type. For every import, particular seven records are deleted and added again during import irrespective of the modified data. Hence the Added and the Deleted fields display incorrect count.

The Key value for the specific seven records have an additional space in the database table. Therefore, during import, the existing seven records are deleted and added again as new records resulting in the incorrect count.


Perform the following local-change:

Delete the entries from the database and add them without any additional spaces in the key value.

Published April 27, 2018 - Updated October 8, 2020

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