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Support Article

Data import displays incorrect count of uploaded records

SA-53899

Summary



Importing data displays incorrect count for the uploaded records.


Error Messages



Not Applicable.


Steps to Reproduce

  1. Export the data
  2. Modify a row
  3. Import the data


Root Cause



Delegated data type export and import of the data displays incorrect count for deleted, added and modified for a specific data type. For every import, particular seven records are deleted and added again during import irrespective of the modified data. Hence the Added and the Deleted fields display incorrect count.

The Key value for the specific seven records have an additional space in the database table. Therefore, during import, the existing seven records are deleted and added again as new records resulting in the incorrect count.



Resolution

Perform the following local-change:

Delete the entries from the database and add them without any additional spaces in the key value.



Published April 27, 2018 - Updated October 8, 2020

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