Support Article
Data page is flushed after clicking the Apply button
SA-67457
Summary
On clicking the Apply button, a data page that gathers results is flushed. This thread-level data page must not be flushed and repopulated until a new case is opened.
Error Messages
Not Applicable
Steps to Reproduce
Unknown
Root Cause
After clicking the Apply button, the parameters passed to the data page were not the same as those passed when the data page content was first loaded.
Resolution
Here's the explanation for the reported behavior:
When all the parameters are the same as when the data page was initialized, the data page was not considered stale. Hence, the data page content was not reloaded.
Published December 1, 2018 - Updated October 8, 2020
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