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Support Article

Data page is flushed after clicking the Apply button

SA-67457

Summary



On clicking the Apply button, a data page that gathers results is flushed. This thread-level data page must not be flushed and repopulated until a new case is opened.


Error Messages



Not Applicable


Steps to Reproduce



Unknown


Root Cause



After clicking the Apply button, the parameters passed to the data page were not the same as those passed when the data page content was first loaded.


Resolution



Here's the explanation for the reported behavior:

When all the parameters are the same as when the data page was initialized, the data page was not considered stale. Hence, the data page content was not reloaded.



 

Published December 1, 2018 - Updated October 8, 2020

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