Support Article
Data pages fail to load after closing an application on Android
SA-65162
Summary
Data pages fail to load after closing an application on an Android device.
Error Messages
|ERROR||PRPCClientStoreManagerService: Failed to batch execute due to storage errorcom.pega.mobile.prpcclientstore.storage.SQLStorageException: Error for getItems operation with [type = datapage, handle = *] DB message: get field slot from row 0 col 0 failed at com.pega.mobile.prpcclientstore.httpmapsreplicator.storage.ReplicatedStorageService.executeNonTransactionalBatchOperation(ReplicatedStorageService.java:1358) at com.pega.mobile.prpcclientstore.httpmapsreplicator.storage.ReplicatedStorageService.executeNonTransactionalBatch(ReplicatedStorageService.java:1368) at com.pega.mobile.prpcclientstore.httpmapsreplicator.storage.ReplicatedStorageService.executeBatch(ReplicatedStorageService.java:1437) at com.pega.mobile.prpcclientstore.httpmapsreplicator.batch.BatchRunner.runBatch(BatchRunner.java:60) at com.pega.mobile.prpcclientstore.PRPCClientStoreManagerService$1Batch.run(PRPCClientStoreManagerService.java:470) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1113) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:588) at java.lang.Thread.run(Thread.java:818)Caused by: com.pega.mobile.prpcclientstore.storage.SQLStorageException: get field slot from row 0 col 0 failed at com.pega.mobile.prpcclientstore.httpmapsreplicator.storage.ReplicatedStorageService.readItems(ReplicatedStorageService.java:1060) at com.pega.mobile.prpcclientstore.httpmapsreplicator.storage.ReplicatedStorageService.executeNonTransactionalBatchOperation(ReplicatedStorageService.java:1353) ... 7 moreCaused by: java.lang.IllegalStateException: get field slot from row 0 col 0 failed at net.sqlcipher.CursorWindow.getString_native(Native Method) at net.sqlcipher.CursorWindow.getString(CursorWindow.java:399) at net.sqlcipher.AbstractWindowedCursor.getString(AbstractWindowedCursor.java:51) at android.database.CursorWrapper.getString(CursorWrapper.java:137) at android.database.CursorWrapper.getString(CursorWrapper.java:137) at com.pega.mobile.prpcclientstore.httpmapsreplicator.storage.ReplicatedStorageService.readItems(ReplicatedStorageService.java:1049) ... 8 more
|ERROR|Javascript Console:...
Exception while trying to add work item to assignment list!
Steps to Reproduce
- Log off and close an application from memory on an Android device
- Log in
- Interact with elements sourced by data pages. The data pages fail to load
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Update Hybrid Client version to 7.40.4.3.
Published September 27, 2018 - Updated October 8, 2020
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