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Data pages fail to load after closing an application on Android

SA-65162

Summary



Data pages fail to load after closing an application on an Android device.


Error Messages



|ERROR||PRPCClientStoreManagerService: Failed to batch execute due to storage errorcom.pega.mobile.prpcclientstore.storage.SQLStorageException: Error for getItems operation with [type = datapage, handle = *] DB message: get field slot from row 0 col 0 failed    at com.pega.mobile.prpcclientstore.httpmapsreplicator.storage.ReplicatedStorageService.executeNonTransactionalBatchOperation(ReplicatedStorageService.java:1358)    at com.pega.mobile.prpcclientstore.httpmapsreplicator.storage.ReplicatedStorageService.executeNonTransactionalBatch(ReplicatedStorageService.java:1368)    at com.pega.mobile.prpcclientstore.httpmapsreplicator.storage.ReplicatedStorageService.executeBatch(ReplicatedStorageService.java:1437)    at com.pega.mobile.prpcclientstore.httpmapsreplicator.batch.BatchRunner.runBatch(BatchRunner.java:60)    at com.pega.mobile.prpcclientstore.PRPCClientStoreManagerService$1Batch.run(PRPCClientStoreManagerService.java:470)    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1113)    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:588)    at java.lang.Thread.run(Thread.java:818)Caused by: com.pega.mobile.prpcclientstore.storage.SQLStorageException: get field slot from row 0 col 0 failed    at com.pega.mobile.prpcclientstore.httpmapsreplicator.storage.ReplicatedStorageService.readItems(ReplicatedStorageService.java:1060)    at com.pega.mobile.prpcclientstore.httpmapsreplicator.storage.ReplicatedStorageService.executeNonTransactionalBatchOperation(ReplicatedStorageService.java:1353)    ... 7 moreCaused by: java.lang.IllegalStateException: get field slot from row 0 col 0 failed    at net.sqlcipher.CursorWindow.getString_native(Native Method)    at net.sqlcipher.CursorWindow.getString(CursorWindow.java:399)    at net.sqlcipher.AbstractWindowedCursor.getString(AbstractWindowedCursor.java:51)    at android.database.CursorWrapper.getString(CursorWrapper.java:137)    at android.database.CursorWrapper.getString(CursorWrapper.java:137)    at com.pega.mobile.prpcclientstore.httpmapsreplicator.storage.ReplicatedStorageService.readItems(ReplicatedStorageService.java:1049)    ... 8 more
|ERROR|Javascript Console:...
Exception while trying to add work item to assignment list!


Steps to Reproduce

  1. Log off and close an application from memory on an Android device
  2. Log in
  3. Interact with elements sourced by data pages. The data pages fail to load


Root Cause



A defect in Pegasystems’ code or rules.


Resolution

Update Hybrid Client version to 7.40.4.3.



 

Published September 27, 2018 - Updated October 8, 2020

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