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Support Article

Data retained after canceling assignment



In the standard Pega Perform harness, when you cancel an open assignment and go back to review harness, the data entered on the assignment remains on the work page.

Error Messages

Not Applicable

Steps to Reproduce

  1. Launch a new case and proceed past the standard create harness to the perform harness.
  2. Enter some data into fields.
  3. Click the "Cancel" button at the bottom of the form.
  4. Reopen the assignment.

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules.


This behavior can be corrected by modifying the behavior of the Cancel button in the pyCaseActionAreaButtons available section.  This behavior has also been corrected in versions of Pega 7.1.8 and higher.

Published July 20, 2015 - Updated October 8, 2020

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