Support Article
Data retained after canceling assignment
SA-12344
Summary
In the standard Pega Perform harness, when you cancel an open assignment and go back to review harness, the data entered on the assignment remains on the work page.
Error Messages
Not Applicable
Steps to Reproduce
- Launch a new case and proceed past the standard create harness to the perform harness.
- Enter some data into fields.
- Click the "Cancel" button at the bottom of the form.
- Reopen the assignment.
Root Cause
The root cause of this problem is a defect in Pegasystems’ code/rules.
Resolution
This behavior can be corrected by modifying the behavior of the Cancel button in the pyCaseActionAreaButtons available section. This behavior has also been corrected in versions of Pega 7.1.8 and higher.
Published July 20, 2015 - Updated October 8, 2020
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