Support Article

Data source are not configured while adding the nodes under VBD

SA-26554

Summary



The issue is that despite seeing a node online in the Visual Business Director (VBD) Cluster Management page, when user attempts to view or create data sources or run campaigns, user gets a message saying the Visual Business Director's services are not configured. 

Error Messages



Data source are not configured while adding the nodes

Steps to Reproduce



1. Login to Visual Business Director Cluster Management page.
2. Check whether all the nodes are added and user is able to create data source.

Root Cause



The main issue being a case where VBD was started when the Cassandra cluster is up, but none of the Cassandra nodes have the VBD keyspace.

 This can occur if user have more than three Cassandra nodes in the cluster, since VBD will only store it's data on up to three Cassandra nodes. 


Resolution



Apply HFix-28668.

Published August 8, 2016 - Updated August 17, 2016

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