Support Article

Database connection error in Personal Edition install

SA-13298

Summary



Unable to connect to database while running Personal Edition installer.


Error Messages



The Process Finished Unsuccessfully
Use logs to find teh cause, then correct and run again


Steps to Reproduce



Double click the PRPC_PE jar file found in the Personal Edition media.


Root Cause



The install.bat file should be used to launch the Personal Edition installer, not the PRPC_PE jar file.

Resolution



Perform the following local-change:

Double click the install.bat file instead of PRPC_PE.jar.

Published August 28, 2015 - Updated October 8, 2020


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