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Support Article

Database Template removed after discarding Checkout

SA-106376

Summary



When a database Template rule is  checked out and discarded, the rule is deleted.


Error Messages



Not Applicable


Steps to Reproduce

  1. Log in to Pega Marketing.
  2. Navigate to Content > Treatments > Database.
  3. Open a Template list.
  4. Check out or Private Edit the template.
  5. Discard the Check out.
  6. Return to the Database Treatments screen.
  7. Refresh the list. The Template is removed


Root Cause



A defect in Pegasystems’ code  or rules: RULE-OBJ-ACTIVITY RULE-OBJ-TEMPLATE CLEANUP


Resolution



Apply HFix-62153.
Suggest Edit

Published April 15, 2020 - Updated December 2, 2021

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