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Support Article

Date controls display incorrect date format



The out-of-the-box (OOTB) controls Date-Short, Date-Medium, Date-Long and Date-Full are displaying an incorrect date one day off (-1 day) from the date being supplied.

Steps to Reproduce

Use a datetime property set to a time zone other than the user's local time and display it as one of the above type of properties.

Root Cause

The root cause of this problem is
the timezone change done automatically on datetime properties.  If you set a property to July 26 00:00 (midnight) GMT, and display it using a date (NOT datetime) control, the date control will automatically convert the data to the user's local timezone.  If the user's timezone is enough time ahead or behind to change the date (for example if the user is in EST which is GMT-5) the date will change as well as the time (in this example, to July 25 19:00).


This issue is resolved through the following local change: use
a date, rather than a datetime control, for any properties that should be date only and thus not be converted to different timezones.

Published March 10, 2016 - Updated October 8, 2020

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