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Support Article

Date Conversion Not working properly for AKST timezone



FormatDatetime function is not returning correct values for EST, PST and AKST timezones.

Error Messages

Not Applicable

Steps to Reproduce

Not Applicable

Root Cause

An issue in the custom application code or rules : Syntax for formatdatetime is not given properly.

Correct syntax is:
@FormatDateTime(@CurrentDateTime(),"", "America/New_York","") andthree3 letter timezone value are used


Perform the following local-change:
  • Pega relies on Java for timezone handling. TimeZone.getAvailableIDs() is the java API which returns Java handled timezones
  • The short three letter names (example:MST) in Java shouldn’t be used. This has been deprecated since 1998 (see JDK 1.3 TimeZone)
  • Use “America/New_York” as timezone string which will return the EST or EDT time whichever is applicable at the given time.
AKST MST User can use to check current and converted times.

Published March 9, 2018 - Updated October 8, 2020

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