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Support Article

Date reduced by a day after submit in screen flow

SA-59007

Summary



In a screen flow, when using the DateTime control, the date reduces by a day after submitting the screen.


Error Messages



Not Applicable


Steps to Reproduce

  1. Create a screen flow. Add a DateTime control in the first screen.
  2. In the Presentation tab, set the format as Date.
  3. Submit the first screen in the screen flow to advance to the second screen.
  4. Navigate to the first screen. The date is reduced by a day.
    For example, when the date entered is June 6th, 2018, after Submit the date displayed is June 5th, 2018.


Root Cause



The database and application server used GMT as the timezone, while the operator record did not have any timezone set.


Resolution



As a local-change, modify the operator record to define the timezone as GMT'.


 

Published July 23, 2018 - Updated December 2, 2021

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