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Support Article

DateTime fields display only date in Review Harness

SA-87123

Summary



The DateTime fields in the Case screen display only the Date in the Review harness mode; while the fields display the Date and Time correctly in the Perform harness mode of the case.

Review Harness:




Perform Harness:




Error Messages



Not Applicable


Steps to Reproduce

  1. Include a read-only field with a 'DateTime' control in the Case Overview (Case Information) screen.
  2. Set the Read-Only format as Date/Time.


Root Cause



A defect in Pegasystems’ code or rules.

The Pega application added the pyFormatType in the Tools in the pzGenerateFormat. After execution, this can never be reset. The pyAssignmentsUrgencyLabel section renders in the non-template mode and has a Date field which sets the pyFormatType to 'Date'. After this section is executed, every DateTime field is rendered as a date.


Resolution



This feature is implemented in the following: 
  • Pega Platform 8.2.3.
  • Pega Platform 8.3.1
  • Pega Platform 8.4
Suggest Edit

Published December 2, 2021

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