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Support Article

DB (PEGA0005) Alerts in NBAM framework for PR_DATA_IH_FACT

SA-38859

Summary



Seeing many DB alerts for below query in NBAM framework for below query :

SELECT MAX(Impression) AS Impression, MAX(Clicked) AS Clicked, MAX(Accepted) AS Accepted, MAX(Pending) AS Pending
FROM NBAMEXTERNALO.MKT_INTERACTION_DETAIL
WHERE pycategory in ( 5 recent )


This is invoked from the rule --->RULE-OBJ-ACTIVITY PEGAMKT-WORK-CAMPAIGN GETDASHBOARDSTATISTICS

The activity is OOTB and alerts are seen in AES as well as in logs during dashboard load.


Error Messages

Not Applicable

Steps to Reproduce



Seen in AES and during dashboard load.

Root Cause



These alerts will occur when one of the tables (PR_DATA_IH_FACT) behind the view reaches 50+ million records. This user was seeing 80+ million.

Resolution



Perform the following local-change: incorporate PR_DATA_IH_FACT into the archival strategy to maintain performance.

Suggest Edit

Published June 22, 2017 - Updated December 2, 2021

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