Support Article

Decision data store JOINING_FAILED

SA-36054

Summary



Uses is seeing that the old Dnode is getting decomissioning and seeing the failure message in the DNode landing page and in the PegaRules log files.

Error Messages



The web - decision data store won't join
JOINING_FAILED web_DNode_Instance


Steps to Reproduce



There were no steps identified to reproduce the behavior.


Root Cause



IP Addresses were changing and DNodes are dropping off and added again.

As a result of this, user was seeing the issue on the DNode landing page "decision data store won't join".


Resolution



Perform the following steps to restore the Dnodes:

  1. Remove the DNode entries from the landing page.
  2. Restart the server instance.
  3. Add the DNode again.

Published April 5, 2017 - Updated May 2, 2017

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