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Support Article

Declare Index does not write in to the index table correctly



Declare index does not always fire and the index table is not in sync with the work object embedded page.

Error Messages

Not Applicable

Steps to Reproduce

1. Construct an application with a declare trigger rule.
2. Have the declare trigger update the work object fields tracked by the declare index.

Root Cause

The root cause is a defect in the application rules. Change tracking for the declare index occurs prior to the declare trigger, therefore, work object updates must not be performed at this point.


This issue is resolved through the following Local-change: 

Refactor the updates to the work object to an earlier part of the application process. The extention point Activity UpdateDefaults is a good place to perform additional processing when a work object is updated.

Published June 29, 2015 - Updated October 8, 2020

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