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Support Article

Decrypted name displays invalid characters



A property of type TextEncrypted is displaying "'" instead of an apostrophe after a section refresh.

Error Messages

Not Applicable

Steps to Reproduce

A property called CustomerName is of type TextEncrypted and the ShowTextEncryptedPropertyValue control is used as the user interface control.
  1. Type in "Sara O'Conner" as the customer's name.
  2. Refresh the section containing the CustomerName property.
  3. Observe that "Sara O'Conner" is changed to "Sara O'Conner".

Root Cause

A defect in Pegasystems’ code or rules.


Perform the following local-change:
  1. Create a new Rule-Utility-Function (RUF) identical to decryptPropertyValue by creating a new library if required and copying the entire code from the decryptPropertyValue RUF.
  2. Delete the reference to StringUtils.crossScriptfiltering and generate the RUF and the library.
  3. In the ShowTextEncryptedPropertyValue control change the reference to the new RUF you have created.


Suggest Edit

Published August 17, 2016 - Updated October 8, 2020

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