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Support Article

Default cost shares require two saves to commit

SA-24573

Summary



Default cost shares within Configure Benefits do not save unless the Action or Save button is selected twice.


Error Messages



Not Applicable.


Steps to Reproduce



1. Create Product Template.
2. Proceed to "configure benefits" screen.
3. Edit a benefit's costs shares and select a different copay default.
4. Use Action or Save only once.
5. Close and re-open benefit from Product Template's "configure benefits" screen. Observe that benefit's default copay returned to previous value.


Root Cause



A defect in Pegasystems’ code or rules.

Resolution



Apply HFix-28090.

Suggest Edit

Published August 23, 2017 - Updated December 2, 2021

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