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Support Article

Default system or final pega rule does not work correctly



While attaching "Notes" to a work-object, only a part of the entire text present inside the message field is displayed.

Error Messages

Not applicable.

Steps to Reproduce

1) To a work object, attach a note:


2) Enter long text in message field.


Root Cause

This issue occurs because the text in the Rich Text Editor field is not word-wrapped. 


Apply HFix-27251.

After applying HFix, the entire content of Message field is visible.


Published April 30, 2016 - Updated October 8, 2020

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