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Support Article

Defer Load activity does not initiate when expanding a bar

SA-45791

Summary



Defer Load activity does not initiate when expanding or collapsing a bar.


Error Messages



Not Applicable


Steps to Reproduce

  1. Create a case.
  2. Configure a collapsible header in a collapsible layout and configure a Defer Load on the contents.
  3. 'Check in' the configured activity. The activity is not triggered.


Root Cause



A defect in Pegasystems’ code or rules. Defer Load activity is not initiated.


Resolution



Apply HFix-38364.


Suggest Edit

Published November 27, 2017 - Updated October 8, 2020

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