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Support Article

Defer Load Content of dynamic layout fails during run time

SA-74461

Summary


 

Defer Load Content of a dynamic layout and it's nested dynamic layouts does not work during the run time. The status of the dynamic layouts which are chosen to be deferred, displays as 'loading'. However, all the dynamic layout sections load normally on opening the portal. Defer Load Content does not work and all the sections load normally when user defers the loading of all the dynamic layouts nested within the top dynamic layout.


Error Messages


 

Not Applicable

 

Steps to Reproduce


 
  1. Create a dynamic layout with nested dynamic layouts and specify the Defer Load Content on each layout
  2. Open the portal and go to the dynamic layout with the Defer Load Content option created in Step 1. The dynamic layout sections and the nested dynamic layouts load but are not deferred as expected


Root Cause



A software use or operation error. The sections of each dynamic layout contained a few elements to load.

Resolution



Perform the following local-change:
  1. Create a new section with a tabbed layout for the new dynamic layout
  2. Create a dynamic layout and place it on one of the tabs of the new section
  3. Select Defer Load Content on the Dynamic Layout properties

 

 

Published April 3, 2019 - Updated October 8, 2020

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