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Support Article

Delay in REST Service response

SA-91824

Summary



REST Service response is delayed when performing a transaction.


Error Messages



Unable to save json to dataset


Steps to Reproduce



Conduct a business transaction.


Root Cause



A defect or configuration issue in the operating environment.

Four database tables (custom) were present which caused full table scans and contributed to Service calls performance delays.


Resolution



Make the following change to the operating environment:

Implement the correct indexes on the custom tables.
Suggest Edit

Published November 6, 2019 - Updated December 2, 2021

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