Support Article
Delay in REST Service response
SA-91824
Summary
REST Service response is delayed when performing a transaction.
Error Messages
Unable to save json to dataset
Steps to Reproduce
Conduct a business transaction.
Root Cause
A defect or configuration issue in the operating environment.
Four database tables (custom) were present which caused full table scans and contributed to Service calls performance delays.
Resolution
Make the following change to the operating environment:
Implement the correct indexes on the custom tables.
Published November 6, 2019 - Updated December 2, 2021
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