Support Article

Delegate Rules for CPMInteractionPortal,CPMAccountManager_Portal



Users notice that for the portal CPMInteractionPortal,CPMAccountManager_Portal the Delegation feature is not available.

Error Messages

Not Applicable

Steps to Reproduce

  1. Delegate a rule.
  2. Open a CPM Portal, that is, CPMInteractionPortal.
  3. Click on User Profile in top left corner.
  4. Launch ‘My Delegated Rules’.
  5. Open a Delegated data type rule.
  6. Go to to the Record tab, observe that records are not loaded.

Root Cause

This issue was determined to be a product enhancement request.


Perform the following local-change steps:
  1. Apply HFix-34260, this is for enabling import or export option for those delegated rules, it is a prerequisite.
  2. Apply HFix-33858 for Delegation of Data type rule.

Published May 18, 2017 - Updated June 7, 2017

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