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Support Article

Delegated rule is not giving check out option



Business user does not have the check out option when opening a delegated rule.

Error Messages

No error message is displayed on the screen.  The rule opened but the check out option was not available in the toolbar.
Tracer shows a "You are not authorized to open instance" error.

Steps to Reproduce

Login as a business user.
Open a delegated rule.

Root Cause

The root cause of this problem is the user did not have access to the delegated ruleset.


The issue is resolved by adding the delegated ruleset as a Production RuleSet on the Access Group form.

Published January 31, 2016 - Updated October 8, 2020

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