Support Article

Delegated rules in IE for Pega 7.1.5 popup does not scroll

SA-26257

Summary



When user delegate a section rule and open the delegated rule from My Rule tab, vertical scroll bar is not appearing in delegated rules to scroll down.


Error Messages



Not Applicable.


Steps to Reproduce



1. Create a Section rule.
2. Delegate it to a particular access group using 'Add to favorites'.
3. Login through the operator to which we have delegated the rule.
4. Click on My Rules Tab.
5. Open the delegated rule.


Root Cause



An issue in the custom application code or rules. 

Resolution



Follow the steps to address the issue:

1. Search for the available section - MyDelegatedRules.



2. Re-save the section in custom rule-set(or user can do a Private Edit and save the rule in @baseclass itself).

3. Modify the configuration of .pyAdviceText link > Open the Cell Properties > Action Tab > Open URL in window action > Check

    Resizable/scroll bars as required.




4. Clear the browser cache and launch the portal again to see the delegate rule - it will be now resizable and contain scroll-bars.

Published August 1, 2016 - Updated August 4, 2016

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