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Support Article

Delete Branch option is disabled

SA-94344

Summary



After merging the application, rules  are not present on the branch and the Delete Branch option is disabled. Hence, the user is unable to delete the branch.


Error Messages



Not Applicable


Steps to Reproduce

  1. Create a branch.
  2. Add rules to the branch.
  3. Merge the branch.
  4. Click Actions.
  5. Select the 'Delete from system' option. The Delete button is disabled.


Root Cause



This behavior is as per Pega product design.


Resolution



Here’s the explanation for the reported behavior:

When the merge of a branch is completed, all the rules associated with branch are deleted. This same behavior occurs when a branch without rules is deleted.
In this scenario, the branch is just a logical entity and is not an instance of any class. Since this branch does not contain any rule, the 'Delete from system' option is not required and the user can just remove the branch from the application.
Suggest Edit

Published January 6, 2020 - Updated October 8, 2020

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