Support Article
The Delete Orphan Assignments gave incorrect response
SA-20932
Summary
When using the "Delete Orphan Assignments" button on an item in the Flow Errors screen, accessible from the developer portal with "Designer Studio > Rules and Processes > Processes > Flow Errors", the item doesn't go away.
Error Messages
Not Applicable
Steps to Reproduce
- Select an item in the flow-errors screen.
- Hit the "Delete Orphan Assignments" button.
- Note the error is still there.
Root Cause
This is controlled by the assign-.BulkProcessListView activity, and the item, which is an assignment, is only removed if its associated work object is either missing, or has advanced its flow to no longer be using that assignment.
Resolution
The selected assignment in the Flow Errors screen will go away when the "Delete Orphan Assignments" button is clicked if the work object flows are no longer using that assignment, or the work object has been deleted. If the assignment isn't removed by the "Delete Orphan Assignments" button, one of the other options on the screen is more appropriate for addressing the problem with the assignment.
Published March 18, 2016 - Updated October 8, 2020
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