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Support Article

Delete a RuleSet wizard is always stuck at 0% progress

SA-18282

Summary



Delete a RuleSet wizard does not work. It remains stuck at 0% progress even after 30 minutes. No error messages display on screen.

Error Messages



Not Applicable

Steps to Reproduce

  1. Click DesignerStudio button > System > Refactor > RuleSets
  2. Click Delete a RuleSet link
  3. Select a RuleSet and a RuleSetVersion
  4. Click Delete button

Root Cause



An issue in the custom application code or rules. The Pega out-of-the-box (OOTB) activity "DeleteRuleSet" was saved into a custom ruleset and incorrectly customized.

Resolution



Perform the following local-change:

 Revert the customization to the OOTB
DeleteRuleSet activity.
Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

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