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Support Article

Descriptions overlap when usng autocomplete on PromptFiltersGrid



When user is running a Report Definition using the Report browser and want to filter values using the Autocomplete in the pop-up multi-line results gets overlapped.

Error Messages

Not Applicable

Steps to Reproduce

  1. Use Communications Industry Foundation(CIF) 7.19 and Pega Configure, Price, Quote for Communications (CPQ)7.21 on top of Pega 7.2.1.
  2. In any Report Definition, check "Display in report browser" in Report Viewer tab.
  3. Also add filters in the Query tab.
  4. Launch CaseManager portal.
  5. Run the above report from Report browser.
  6. Choose value for filter through the Autocomplete control(Report_PropertyPrompt in pzPromptFiltersGrid).
  7. Observe that in the Autocomplete result pop-up, for multi-line values, lines are getting overlapped.

Root Cause

This is caused by a style attribute "height" with fixed value ("28px") on autocomplete control in CIF skin as shown in the screenshot below:


Perform the following local-change:

Remove the height:28px; style attribute for Autocomplete controls in Application Skin.

Published December 16, 2017 - Updated October 8, 2020

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