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Support Article

Design tab of Harness and Section rule does not display content

SA-24790

Summary



Users report that, when they click the Design tab of Harness and Section, the Section rule content is not displayed at all.


Error Messages



Not Applicable


Steps to Reproduce



Click the Design tab of Harness and Section and the Section rule.


Root Cause



A defect or configuration issue in the operating environment
The pzHarnessRuleFormUtils.js rule is missing.

In releases prior to Pega 7.2, when there were style or script issues in an application, the only way to correct them was to run a SQL script to truncate some cache tables and the rule being referenced. Unfortunately, there were no instructions to re-import the same rule back in after the file was removed. This resulted in the Display tab of Harnesses not rendering any content. 
A Pega 7 Platform rule will not work in a PRPC 6 environment or vice versa. 
A future enhancement will address this issue  for PRPC 6 releases and Pega 7 releases so that you can export or import the fixed rule for your environment. 


Resolution


Perform the following local-change:
Import the pzHarnessRuleFormUtils.js rule.
 

Published November 30, 2016 - Updated October 8, 2020

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