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Support Article

Designer Studio does not render in IE11 or Chrome



In PRPC 6.3 SP1, the Designer Studio (formerly known as the Developer portal) does not render correctly in Internet Explorer 11 or Chrome.

Error Messages

Not Applicable

Steps to Reproduce

Log in to the Designer Studio using either Internet Explorer 11 or Chrome.

Root Cause

As noted in the Platform Support Guide (, page 12, only Internet Explorer 6, 7, 8 and 9 are supported with the Designer Studio in PRPC 6.3 SP1.


Developers should continue to use Internet Explorer 9 to open the Designer Studio (Developer portal).
Suggest Edit

Published September 28, 2015 - Updated October 8, 2020

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