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Support Article

Designer Studio does not render in IE11 or Chrome

SA-14315

Summary



In PRPC 6.3 SP1, the Designer Studio (formerly known as the Developer portal) does not render correctly in Internet Explorer 11 or Chrome.


Error Messages



Not Applicable


Steps to Reproduce



Log in to the Designer Studio using either Internet Explorer 11 or Chrome.


Root Cause



As noted in the Platform Support Guide (https://pdn.pega.com/documents/platform-support-guide-for-prpc-5x-and-6x), page 12, only Internet Explorer 6, 7, 8 and 9 are supported with the Designer Studio in PRPC 6.3 SP1.

Resolution



Developers should continue to use Internet Explorer 9 to open the Designer Studio (Developer portal).
Suggest Edit

Published September 28, 2015 - Updated October 8, 2020

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