Support Article

Dialog and interaction appearing twice when wrapup initiated

SA-32691

Summary



When the user clicks on the wrap up in the interaction driver, Interaction header is displayed twice.


Error Messages



Not Applicable


Steps to Reproduce

  1. Initiate the interaction.
  2. Load the intent tasks.
  3. Click on the wrapup.


Root Cause



A defect in Pegasystems’ code or rules


In the CADisplayCompositeHarnessTab activity, the IsTabNavGadget property is based on a parameter that is not passed in. This should always be set, so the condition has been removed.



Resolution



Perform the following local-change:

Set the
.IsTabNavGadget property to "true" in CAStartTask








Published January 20, 2017 - Updated January 31, 2017

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