Support Article

Dialog and interaction appearing twice when wrapup initiated



When the user clicks on the wrap up in the interaction driver, Interaction header is displayed twice.

Error Messages

Not Applicable

Steps to Reproduce

  1. Initiate the interaction.
  2. Load the intent tasks.
  3. Click on the wrapup.

Root Cause

A defect in Pegasystems’ code or rules

In the CADisplayCompositeHarnessTab activity, the IsTabNavGadget property is based on a parameter that is not passed in. This should always be set, so the condition has been removed.


Perform the following local-change:

Set the
.IsTabNavGadget property to "true" in CAStartTask

Published January 20, 2017 - Updated January 31, 2017

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