Support Article

DirectDB shape inoperable after Pega 7.2.1 upgrade

SA-28901

Summary



After upgrading to Pega Platform 7.2.1 this the Pega Marketing Direct DB shape fails to execute properly.

Error Messages



"data flow failed at step DirectDB shape"


Steps to Reproduce



Run a pega marketing campaign with a DirectDB shape.


Root Cause



This issue is caused by a defect in the Rule-Utility-Function libraries that power the Direct DB Shape.

Resolution



HFix-29529 resolves the issue.

Published October 6, 2016 - Updated August 23, 2017

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