Support Article

DirectDB shape inoperable after Pega 7.2.1 upgrade



After upgrading to Pega Platform 7.2.1 this the Pega Marketing Direct DB shape fails to execute properly.

Error Messages

"data flow failed at step DirectDB shape"

Steps to Reproduce

Run a pega marketing campaign with a DirectDB shape.

Root Cause

This issue is caused by a defect in the Rule-Utility-Function libraries that power the Direct DB Shape.


HFix-29529 resolves the issue.

Published October 6, 2016 - Updated August 23, 2017

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