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Support Article

Disable When condition with two when rules does not get saved

SA-10596

Summary



In a section for a field, disable When condition does not accept two When rules with a logical operator (||,&&). Error occurs when saving the section.

Error Messages



 "doesn't exists or is not valid entry for its prerequisites"

Steps to Reproduce

  1. Create a Section with a field which has control pxDropdown
  2. Create two When rules
  3. Use the When rules with logical operators in disable When condition of that particular drop-down.

Root Cause



You must not directly specify the two When conditions separated by a logical operator.


Resolution



In the section cell properties display condition,write another When condition with this logic and include that in the display condition.
Suggest Edit

Published November 24, 2015 - Updated October 8, 2020

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