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Support Article

Display of XML code instead of screen



In an application entitled for color blindness, DDA view can be switched on by clicking Switch to DDA view. On doing so, the control navigated to a page containing the XML code for a fraction of seconds and then to the normal screen. This, however, happens only some times. There is an issue in providing tracer.

Steps to Reproduce

1. Click on Operator in portal.
2. Click on Switch to DDA view.

Root Cause

An issue in the custom application code or rules.



Perform the local-change given below.

function EnableAccessibility(enable)
var oSafeUrl = new SafeURL("Data-Portal.myAct");
oSafeUrl.put("enable", "");
var callback = {
success : function(oResponse) {
window.location.href = window.location.href;
failure : function(oResponse) {
var request = pega.util.Connect.asyncRequest('GET',oSafeUrl.toURL(),callback);
setTimeout(function(){ }, 2000);

Upgrade to Firefox 43 version or to a latest release of Firefox.

Published February 9, 2016 - Updated October 8, 2020

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