Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Distribution Run work object status is not correct



Distribution Run work objects sporadically do not have their status changed, corresponding with lockgone exceptions.

Error Messages

2017-02-08 11:28:34,671 [ PegaRULES-Batch-9] [ STANDARD] [ ] [ MKT:01.02.01] ( internal.access.DatabaseImpl) ERROR - Encountered problem when performing a Commit Save, Delete or Commit has failed because lock "PEGAMKT-WORK PRTEST-1173" is not held

Steps to Reproduce

1. Create a program.
2. Do distribution run with multiple node.
The distribution run will be completed. The assignments for batch agent are completed. History is updated properly. But work object status is still "Open-Running"

Root Cause

A defect in Pegasystems’ code or rules.


Upgrade to Pega Marketing 7.13 or later versions.

Suggest Edit

Published April 10, 2017 - Updated December 2, 2021

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us