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Support Article

dns_unresolved_host name error when opening drill down report

SA-18206

Summary



Error when opening charts with drill-down report.


Error Messages




Steps to Reproduce



Click on the bar on the charts in the Dashboard window. A blank.htm popup is launched with dns error.


Root Cause



A defect in Pegasystems’ code or rules.

Resolution



Apply HFix-6171.

 

Published January 31, 2016 - Updated October 8, 2020

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