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Support Article

Document Direct application crash in Robotics 19.1.7



User has selected the first row of a list box and a validation is performed. When the user double-clicks the row such that a new window opens, the Windows Adapter (Document Direct) crashes. However, this works on double clicking without performing a validation on the row.

Error Messages

Not Applicable

Steps to Reproduce

  1. Log in to the Windows  application.
  2. Print the document loaded.

Root Cause

A defect in Pegasystems’ code or rules.


This feature is implemented in Pega Robot Studio/Runtime

Published January 16, 2020 - Updated December 2, 2021

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