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Support Article

Double click does not work in repeating grid



The user has configured single click events in a grid and double click events in an action set. At runtime, the double click actions do not execute.

Error Messages

Not Applicable

Steps to Reproduce

  1. Configure a grid.
  2. In the Grid action set, configure a single click action with Run data transform, Run activity, Refresh row, and Refresh section
  3. Configure another action set with a double click action with Run Script, Run data transform, and Run local action.

Root Cause

An issue in the custom application code or rules.

Both the single and double click actions are configured on an element which is not recommended. This is because both the single and double click events are triggered when the user double clicks on the element. 

User has configured the single click action with a Refresh current row action. When the user double clicks, the browser executes the single click event first. This, then triggers the Refresh current row action. This action clears the other action sets. Hence, the double click is not triggered.


As a local-change, perform either of the following:
  • Remove the Refresh current row action on the Single click action.
  • Use the Right click instead of a double click action.

Published October 18, 2019 - Updated October 8, 2020

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