Support Article
Double clicking listview record opens it in new window in Chrome
SA-23312
Summary
List view records are configured on double click to call openWorkByURL api. As such in Internet Explorer a new tab is opened in portal window, where as in Chrome a new window is opened.
Issue is with chrome. User upgraded from PRPC 5.4 where Internet Explorer was the only supported browser and then a new tab is opened in this use case.
Error Messages
Not Applicable.
Steps to Reproduce
List view records are configured on double click to call openWorkByURL api. This configuration details are provided on format tab of list view.
Root Cause
This is a browser issue, not a PRPC one. The window.opener object identified by Chrome is not the same as identified by Internet Explorer.
Resolution
The reported use case works as expected in Chrome browser. Use Chrome browser.
Published May 23, 2016 - Updated October 8, 2020
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