Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Double clicking listview record opens it in new window in Chrome



List view records are configured on double click to call openWorkByURL api. As such in Internet Explorer a new tab is opened in portal window, where as in Chrome a new window is opened.
Issue is with chrome. User upgraded from PRPC 5.4 where Internet Explorer was the only supported browser and then a new tab is opened in this use case.

Error Messages

Not Applicable.

Steps to Reproduce

List view records are configured on double click to call openWorkByURL api. This configuration details are provided on format tab of list view. 

Root Cause

This is a browser issue, not a PRPC one. The window.opener object identified by Chrome is not the same as identified by Internet Explorer.


The reported use case works as expected in Chrome browser. Use Chrome browser.

Published May 23, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us