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Support Article

Drag and Drop control does not work in 64-bit IE

SA-17805

Summary



Drag and drop controls do not work in 64-bit IE. They work in 32-bit IE.


Error Messages



Not Applicable


Steps to Reproduce



Use drag and drop controls on IE 64-bit.


Root Cause



The 64-bit version of IE is not supported in this version of Pega, as per the Platform Support Guide at:  https://pdn.pega.com/documents/platform-support-guide-prpc-5x-and-6x

Resolution



Use the 32-bit version of IE.

Published January 31, 2016 - Updated October 8, 2020

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